Privacy Policy
Scope & Consent
This Privacy Policy describes how Tameer.ai ("we," "us," "Platform") collects, uses, shares, and protects your personal data in accordance with Pakistani law (including PECA, 2016) and global best practices. By using our services, you consent to data practices described herein.
Data We Collect
- Account Information: Name, email, phone number, CNIC/business registration for verification.
- Profile Data: Company name, address, images, product/service details.
- Usage Data: IP address, device info, browsing behavior, search queries.
- Communications: Chat logs, voice-to-text inputs (Urdu/English).
- Cookies & Tracking: Session cookies, analytics (Google Analytics), performance metrics.
How We Use Your Data
- Service Provision: Create and manage accounts, listings, and profiles.
- AI Features: Train and improve voice-to-text and recommendation algorithms.
- Communications: Send lead notifications, updates, and marketing (with opt-out).
- Analytics & Improvement: Analyze usage patterns to improve UX.
- Legal Compliance: Fraud detection, dispute resolution, and verification.
Data Sharing & Disclosure
We do not sell personal data. We may share with:
- Service Providers: Hosting, analytics, payment gateways (only as needed).
- Verification Partners: Third-party vendors for KYC/field visits.
- Legal Authorities: If required by law or court order.
Third-Party Links
Our Site may link to third-party websites (e.g., government bodies, partner sites). We are not responsible for their privacy practices.
Data Security
We implement technical (SSL/TLS, firewalls) and organizational measures to protect data. However, no system is 100% secure. Report any breaches to legal@tameer.ai immediately.
Data Retention
We retain personal data for as long as your account is active or as needed for legal obligations (e.g., 5 years for financial records).
Your Rights
To exercise these rights, contact privacy@tameer.ai. We will respond within 30 days.
- Access & Correction: Request your data or correct it.
- Deletion: Ask us to delete your account and personal data (subject to legal retention).
- Objection: Object to processing for marketing.
- Portability: Receive your data in machine-readable form.
Children's Privacy
Our services are not for children under 18. We do not knowingly collect their data.
Changes to This Policy
We may update this Policy; changes take effect when posted. Significant changes will be highlighted or emailed.
Questions About Your Privacy?
We are here to help. If you have any questions or concerns, please reach out to us.
